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Leadership

Overview

Leadership principles for building and leading high-performing teams in technology and healthcare.


Leadership Philosophy

Servant Leadership

  • Serve the team's needs
  • Remove obstacles
  • Enable success
  • Share credit

Lead by Example

  • Demonstrate values
  • Show vulnerability
  • Take responsibility
  • Maintain standards

Core Competencies

Vision

  • Define clear direction
  • Inspire commitment
  • Connect to purpose
  • Paint the picture

Communication

  • Listen actively
  • Speak clearly
  • Write effectively
  • Adapt to audience

Decision Making

  • Gather input
  • Consider options
  • Decide timely
  • Commit fully

People Development

  • Hire well
  • Coach continuously
  • Delegate appropriately
  • Give feedback

Team Building

Culture

  • Define values
  • Model behaviors
  • Celebrate wins
  • Learn from failures

Psychological Safety

  • Encourage questions
  • Welcome disagreement
  • Admit mistakes
  • Support risk-taking

High Performance

  • Clear expectations
  • Right resources
  • Regular feedback
  • Recognition

Difficult Situations

Conflict Resolution

  1. Acknowledge the issue
  2. Understand perspectives
  3. Find common ground
  4. Agree on solution

Tough Conversations

  • Be direct but kind
  • Focus on behavior
  • Listen fully
  • Agree on next steps

Continuous Growth

  • Seek feedback
  • Find mentors
  • Read widely
  • Reflect regularly


Last updated: January 2025