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Project Management

Category: Operations | Version: 2.0 | Status: Active

Overview

Coordinate BrainSAIT product development, agent enhancements, and cross-functional initiatives with structured sprints, milestones, and stakeholder communication.


Channel Structure

Project Channels

Channel Purpose Members
#proj-[name] Main project coordination Project team
#proj-[name]-standup Daily async standups Core team
#proj-[name]-stakeholders Executive updates Leadership + PM

Engineering Channels

Channel Purpose
#agent-development Agent feature work (ClaimLinc, PolicyLinc, etc.)
#nphies-integration NPHIES compliance and updates
#code-review PR reviews and discussions
#deployments Release coordination

Project Types

Agent Enhancement

📦 Agent Enhancement Project
├── Agent: ClaimLinc / PolicyLinc / DocsLinc / etc.
├── Feature: [Description]
├── Sprint Duration: 2 weeks
├── Team: [PM, Engineer(s), QA]
└── Success Metric: [KPI improvement target]

Customer Implementation

🏥 Customer Implementation
├── Customer: [Name]
├── Products: [Agent list]
├── Timeline: 4-8 weeks
├── Team: [CSM, PS, Engineering]
└── Success Metric: Go-live, 98% clean claim rate

Platform Initiative

🔧 Platform Initiative
├── Initiative: [Name]
├── Scope: Infrastructure / Security / Performance
├── Timeline: [Duration]
├── Team: [Engineering leads]
└── Success Metric: [Technical KPI]

Sprint Structure

Sprint Ceremonies

Ceremony When Duration Purpose
Sprint Planning Day 1 2 hours Scope and commit
Daily Standup Daily 15 min Sync and blockers
Sprint Review Last day 1 hour Demo to stakeholders
Retrospective Last day 1 hour Process improvement

Sprint Board States

State Definition
Backlog Prioritized, ready for sprint
To Do Committed for current sprint
In Progress Actively being worked
In Review PR submitted, awaiting review
QA Testing in progress
Done Merged and deployed

Key Messages

Project Kickoff

🚀 Project Kickoff: [Project Name]

Objective: [One-line goal]

Team:

  • 👤 PM: @[name]
  • 💻 Tech Lead: @[name]
  • 🔧 Engineers: @[names]
  • ✅ QA: @[name]

Timeline:

  • Start: [Date]
  • Target Completion: [Date]
  • Milestones: [Key dates]

Success Metrics:

Key Resources:

  • PRD: [Link]
  • Design: [Link]
  • Jira Board: [Link]

Async Standup Template

## Standup - [Date]

**Yesterday:**

- ✅ [Completed task]
- ✅ [Completed task]

**Today:**

- 🔄 [Planned task]
- 🔄 [Planned task]

**Blockers:**

- 🚫 [Blocker] - Need: [What's needed]
- ✅ None

Weekly Status Update

## Weekly Status - [Project Name]

**Week:** [X] of [Y]
**Status:** 🟢 On Track / 🟡 At Risk / 🔴 Blocked

### Progress

- Sprint [X] completion: [X]%
- Features completed: [List]
- Features in progress: [List]

### Key Accomplishments

- ✅ [Achievement 1]
- ✅ [Achievement 2]

### Upcoming Milestones

| Milestone | Date | Status |
|-----------|------|--------|
| [Milestone] | [Date] | On Track/At Risk |

### Risks & Blockers

| Risk | Impact | Mitigation | Owner |
|------|--------|------------|-------|
| [Risk] | H/M/L | [Action] | @[name] |

### Decisions Needed

- [ ] [Decision] - By: [Date] - Owner: @[name]

Sprint Review Summary

📊 Sprint [X] Review: [Project Name]

Velocity: [X] points completed / [Y] committed

Highlights:

  • ✅ [Feature 1] - shipped to production
  • ✅ [Feature 2] - ready for QA
  • 🔄 [Feature 3] - 80% complete, carries over

Demo Recording: [Link]

Impact:

  • ClaimLinc validation accuracy: +[X]%
  • Processing time reduced: [X] sec

Next Sprint Focus:

  • [Priority 1]
  • [Priority 2]

Agent Development Workflow

Feature Development

1. PRD Approved
2. Technical Design
3. Sprint Planning (committed)
4. Development
5. Code Review
6. QA Testing
7. Staging Deployment
8. UAT with Customer (if applicable)
9. Production Release
10. Monitoring & Validation

Agent-Specific Considerations

Agent Key Testing Stakeholders
ClaimLinc NPHIES compliance, validation rules RCM team, Customers
PolicyLinc Payer accuracy, response time Sales, Customers
DocsLinc OCR accuracy, extraction quality Product, Customers
RadioLinc Sensitivity, specificity Clinical advisors
Voice2Care Intent accuracy, Arabic dialect Product, Call center

Release Management

Release Checklist

  • All sprint items merged to main
  • QA sign-off received
  • Release notes drafted
  • Customer communication prepared (if breaking changes)
  • Monitoring alerts configured
  • Rollback plan documented
  • On-call engineer assigned

Release Announcement

🚢 Release: v[X.Y.Z]

Date: [Date] Type: Feature / Bugfix / Hotfix

Changes:

  • ✨ [New feature]
  • 🐛 [Bug fix]
  • ⚡ [Performance improvement]

Agent Updates:

  • ClaimLinc: [Changes]
  • PolicyLinc: [Changes]

Customer Impact: None / [Description]

Rollback: [Plan if needed]


Integration Points

  • Jira: Sprint boards and backlog
  • GitHub: Code repository and PRs
  • Notion: PRDs and documentation
  • Figma: Design files
  • DataLinc: Performance monitoring