Enablement Hub¶

📚 New Employee Learning Path (40 hours)

Week 1: Foundation
├── BrainSAIT Overview (2 hrs)
├── Saudi Healthcare Market (3 hrs)
├── PDPL Compliance (2 hrs)
└── Platform Navigation (1 hr)

Week 2: Healthcare Deep Dive
├── NPHIES Fundamentals (4 hrs)
├── Claims Processing 101 (3 hrs)
├── Payer Ecosystem (2 hrs)
└── RCM Workflow (3 hrs)

Week 3: Agent Mastery
├── ClaimLinc Certification (4 hrs)
├── PolicyLinc Certification (3 hrs)
├── DocsLinc Certification (3 hrs)
└── MasterLinc Overview (2 hrs)

Week 4: Role-Specific
├── [Role-specific modules] (8 hrs)
└── Final Assessment

🎯 Sales Enablement Path (16 hours)

Module 1: Discovery & Qualification (4 hrs)
├── Healthcare buyer personas
├── BANT+ qualification
├── Discovery questions
└── Competitive positioning

Module 2: Demo Mastery (4 hrs)
├── Platform demo flow
├── ClaimLinc demo
├── PolicyLinc demo
└── Handling objections

Module 3: Value Selling (4 hrs)
├── ROI calculator
├── Case study presentations
├── Proposal writing
└── Negotiation tactics

Module 4: Closing & Handoff (4 hrs)
├── Contract process
├── Implementation handoff
├── Customer success intro
└── Reference development

🔧 Technical Certification Path (40 hours)

Level 1: Platform Fundamentals (8 hrs)
├── Architecture overview
├── API basics
├── Authentication & security
└── Assessment

Level 2: Agent Deep Dives (16 hrs)
├── ClaimLinc technical (4 hrs)
├── PolicyLinc technical (4 hrs)
├── DocsLinc technical (4 hrs)
├── Integration patterns (4 hrs)
└── Assessment

Level 3: Implementation (16 hrs)
├── EMR/HIS integration
├── NPHIES configuration
├── Custom workflows
├── Troubleshooting
└── Practical exam

📹 Video Library

Healthcare Fundamentals
├── Saudi Healthcare Overview (15 min)
├── NPHIES Explained (20 min)
├── Claims Processing Flow (25 min)
└── Payer Landscape (15 min)

Agent Deep Dives
├── ClaimLinc Walkthrough (30 min)
├── PolicyLinc Demo (25 min)
├── DocsLinc in Action (20 min)
└── MasterLinc Orchestration (15 min)

Customer Success
├── Implementation Best Practices (30 min)
├── Customer Health Monitoring (20 min)
└── QBR Preparation (15 min)