Ask Me Anything (AMA)¶

Overview¶

Host engaging Q&A sessions at BrainSAIT—leadership AMAs, healthcare expert sessions, agent deep dives, and customer success stories to foster transparency and learning.

Channel Structure¶

AMA Channels¶

AMA Types¶

Leadership AMA¶

👤 Leadership AMA
├── Host: CEO / Founder / VP
├── Format: Live Q&A (60 min)
├── Audience: All employees
├── Frequency: Monthly
└── Focus: Strategy, vision, company updates

Healthcare Expert AMA¶

🏥 Healthcare Expert AMA
├── Host: Clinical advisor / Industry expert
├── Format: Presentation + Q&A (90 min)
├── Audience: All employees
├── Frequency: Quarterly
└── Focus: Industry trends, NPHIES updates, clinical insights

Product Deep Dive¶

💻 Product Deep Dive AMA
├── Host: Product Manager / Tech Lead
├── Format: Demo + Q&A (45 min)
├── Audience: Cross-functional
├── Frequency: Bi-weekly
└── Focus: New features, roadmap, agent updates

Customer Spotlight¶

⭐ Customer Spotlight AMA
├── Host: CSM + Customer champion (optional)
├── Format: Case study + Q&A (45 min)
├── Audience: All employees
├── Frequency: Monthly
└── Focus: Success stories, lessons learned

AMA Planning¶

Planning Checklist (2 weeks before)¶

• Confirm host and date
• Create AMA channel or thread
• Announce to company
• Collect pre-submitted questions
• Prepare host with top questions
• Set up recording (if applicable)

Day-Of Checklist¶

• Post welcome message and ground rules
• Monitor for questions
• Track time and pace
• Capture key takeaways
• Thank participants

Post-AMA Checklist¶

• Share recording/transcript
• Post summary of key points
• Follow up on unanswered questions
• Gather feedback
• Archive in #ama-archive

Key Messages¶

AMA Announcement¶

📣 Upcoming AMA: [Title]

Host: [Name], [Title] Date: [Day, Date] Time: [Time] (Riyadh time) Channel: #[channel]

Topic: [Brief description]

What to Expect:

• [Topic 1]
• [Topic 2]
• Open Q&A

Submit Questions Early: Reply to this thread with your questions! Top-voted questions will be prioritized.

📅 Add to calendar: [Link]

AMA Welcome Message¶

👋 Welcome to today's AMA!

Host: [Name], [Title] Topic: [Topic]

Ground Rules:

1. One question per message (use threads for follow-ups)
2. Upvote questions you want answered (👍)
3. Keep it respectful and constructive
4. Off-topic questions saved for future AMAs

Format:

• 0-10 min: Opening remarks
• 10-50 min: Q&A
• 50-60 min: Closing thoughts

Let's get started! 🚀

AMA Summary¶

## AMA Summary: [Title]

**Date:** [Date]
**Host:** [Name], [Title]
**Attendance:** [X] participants
**Questions Asked:** [X]
**Questions Answered:** [X]

### Key Highlights

1. **[Topic 1]**
   > "[Key quote or insight]"

2. **[Topic 2]**
   > "[Key quote or insight]"

3. **[Topic 3]**
   > "[Key quote or insight]"

### Top Questions & Answers

**Q: [Question]**
A: [Answer summary]

**Q: [Question]**
A: [Answer summary]

### Action Items

- [ ] [Action] - Owner: @[name]
- [ ] [Action] - Owner: @[name]

### Unanswered Questions (for follow-up)

- [Question 1] - Will address in [forum]
- [Question 2] - Will address in [forum]

### Recording

📹 [Link to recording]

### Next AMA

[Date]: [Topic] with [Host]

Sample AMA Topics¶

Leadership AMAs¶

Product AMAs¶

Healthcare Expert AMAs¶

Best Practices¶

Integration Points¶

• Google Meet/Zoom: Live video sessions
• Slack: Async Q&A and announcements
• Notion: AMA archive and summaries
• Calendar: Scheduling and reminders
• Loom: Recording for async viewing