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Brand Guidelines

Category: Marketing | Version: 2.0 | Status: Active

Overview

Official brand guidelines for BrainSAIT—the healthcare AI platform transforming revenue cycle management across Saudi Arabia. This is the single source of truth for our visual identity, voice, and messaging.


Channel Structure

Brand Channels

Channel Purpose Members
#brand-hub Brand discussions and updates All employees
#brand-assets Asset requests and downloads All employees
#brand-approvals Design and content approvals Marketing + Exec
#creative-requests Submit design requests All employees

Brand Identity

Company Name

✅ Correct Usage:
- BrainSAIT (preferred)
- BrainSAIT Healthcare AI
- BrainSAIT Platform

❌ Incorrect Usage:
- Brainsait (lowercase)
- Brain SAIT
- BRAINSAIT
- Brain-SAIT

Tagline

Primary Tagline:

"Healthcare Intelligence, Delivered"

Supporting Taglines: - "AI-Powered Healthcare Operations" - "Transforming Revenue Cycle Management" - "NPHIES-Native. Arabic-First. Enterprise-Ready."

Mission Statement

BrainSAIT accelerates healthcare operations through AI-powered agents, enabling providers and payers to achieve exceptional financial outcomes while improving patient care across Saudi Arabia and the GCC.


Visual Identity

Logo Guidelines

BrainSAIT Logo Specifications
├── Primary Logo: Full color on white/light backgrounds
├── Reversed Logo: White on dark/colored backgrounds
├── Minimum Size: 120px width (digital), 1 inch (print)
├── Clear Space: Equal to height of "B" in BrainSAIT
├── File Formats: SVG (preferred), PNG, EPS
└── Never: Stretch, rotate, add effects, or change colors

Color Palette

Color Hex RGB Usage
Primary Blue #0066CC 0, 102, 204 Primary brand color, CTAs
Secondary Teal #00A3A3 0, 163, 163 Accents, healthcare feel
Dark Navy #1A1A3E 26, 26, 62 Text, headers
Light Gray #F5F7FA 245, 247, 250 Backgrounds
Success Green #00C853 0, 200, 83 Success states
Alert Orange #FF6D00 255, 109, 0 Warnings
Error Red #D32F2F 211, 47, 47 Errors

Typography

Type Font Weight Usage
Headlines Inter Bold (700) H1-H3 headings
Body Inter Regular (400) Paragraph text
Code/Data JetBrains Mono Regular Technical content
Arabic IBM Plex Arabic Variable Arabic content

Iconography

Icon Style Guidelines
├── Style: Outlined, 2px stroke
├── Size: 24px standard, 16px compact, 32px feature
├── Color: Match brand colors
├── Set: Phosphor Icons (primary)
└── Custom: Agent icons for Linc products

Agent Branding

Linc Agent Visual System

Agent Icon Color Accent Tagline
ClaimLinc Claims icon Primary Blue "Perfect Claims, Every Time"
PolicyLinc Shield icon Teal "Eligibility Intelligence"
DocsLinc Document icon Navy "Smart Document Processing"
RadioLinc Radiology icon Deep Teal "Diagnostic AI Excellence"
Voice2Care Headset icon Primary Blue "Conversations That Convert"
MasterLinc Orchestration icon Navy "Unified Healthcare Intelligence"
DataLinc Analytics icon Teal "Insights That Drive Action"
SecUnit Security icon Navy "Enterprise Security, Built-In"

Agent Naming Convention

✅ Correct:
- ClaimLinc (always capitalize both words)
- ClaimLinc validation engine
- The ClaimLinc agent

❌ Incorrect:
- Claimlinc
- Claim Linc
- claimlinc
- CLAIMLINC

Brand Voice

Voice Attributes

Attribute Description Example
Authoritative We're healthcare AI experts "Based on our analysis of 10M+ claims..."
Clear No jargon without explanation "NPHIES-compliant (Saudi's national health exchange)"
Confident State facts, not hopes "ClaimLinc reduces rejections by 50%"
Bilingual English-first, Arabic-ready All key content in both languages
Warm Professional but human "We're here to help you succeed"

Writing Guidelines

Do: - Use specific metrics and data - Reference NPHIES, PDPL, Saudi healthcare context - Keep sentences under 25 words - Use active voice - Include RTL-ready Arabic translations

Don't: - Make unsubstantiated claims - Use excessive technical jargon - Be overly casual or use slang - Ignore regional healthcare context - Use emojis in formal content

Tone by Context

Context Tone Example
Marketing Confident, aspirational "Transform your revenue cycle"
Product Clear, instructive "Click Submit to validate the claim"
Support Helpful, patient "Let me help you resolve this"
Technical Precise, detailed "API returns HL7 FHIR R4 bundle"
Executive Strategic, data-driven "50% rejection reduction, 90-day ROI"

Key Messages

Brand Asset Request

## Brand Asset Request

**Requester:** @[name]
**Department:** [Department]
**Needed By:** [Date]

### Asset Details

**Type:**
[ ] Logo
[ ] Presentation template
[ ] Social media graphics
[ ] Product screenshots
[ ] Agent icons
[ ] Print materials
[ ] Other: ________

**Specifications:**
- Size/dimensions:
- Format needed:
- Background (light/dark):
- Language (EN/AR/Both):

### Usage

**Where will this be used?**
[Description]

**Audience:**
[ ] Internal
[ ] Customers
[ ] Prospects
[ ] Partners
[ ] Public

### Notes

[Any additional requirements]

Brand Approval Request

## Brand Approval Request

**Submitter:** @[name]
**Type:** Design / Content / External Communications
**Priority:** High / Medium / Low
**Review Needed By:** [Date]

### Materials for Review

- [Link to materials]
- [Screenshots/previews]

### Checklist

**Design:**
- [ ] Uses approved colors
- [ ] Logo is correct version
- [ ] Typography matches guidelines
- [ ] Agent names spelled correctly

**Content:**
- [ ] Claims are accurate and supported
- [ ] Messaging aligns with brand voice
- [ ] No competitor mentions
- [ ] Arabic version reviewed (if applicable)

**Legal:**
- [ ] Customer references approved
- [ ] No confidential information
- [ ] Compliant with PDPL

### Approval

- [ ] Marketing: @[name]
- [ ] Legal (if needed): @[name]
- [ ] Exec (if external): @[name]

Brand Guidelines Update

📢 Brand Guidelines Update

Effective: [Date]

What Changed:

  • [Change 1]
  • [Change 2]

Updated Assets:

  • [Asset 1] - [Link]
  • [Asset 2] - [Link]

Action Required:

  • Download new templates
  • Update existing materials
  • Delete old versions

Deadline to comply: [Date]

Questions? Ask in #brand-hub


Asset Library

Available Assets

Category Formats Location
Logos SVG, PNG, EPS [Drive Link]
Presentation Templates PPTX, Google Slides [Drive Link]
Document Templates DOCX, Google Docs [Drive Link]
Social Templates Canva, Figma [Drive Link]
Email Signatures HTML [Drive Link]
Agent Icons SVG, PNG [Drive Link]
Product Screenshots PNG [Drive Link]
Stock Photos JPG [Drive Link]
Video Assets MP4 [Drive Link]

Template Downloads

Template Purpose Link
Pitch Deck Sales presentations [Download]
Case Study Customer success stories [Download]
One-Pager Product overviews [Download]
Email Template Marketing emails [Download]
Letterhead Official correspondence [Download]
Business Card Employee cards [Download]

Competitor Guidelines

What NOT to Do

  • Never directly mention competitors by name in public content
  • Never make comparative claims without legal approval
  • Never use competitor logos or screenshots
  • Never disparage competitors

Competitive Positioning

When discussing our differentiation:

Say: "BrainSAIT is the only NPHIES-native healthcare AI platform built for Saudi Arabia."

Don't Say: "Unlike [Competitor], we..."


Integration Points

  • Figma: Design system and templates
  • Google Drive: Asset storage
  • Canva: Quick graphics creation
  • Notion: Brand documentation
  • Slack: Brand bot for quick lookups